LIFELINE

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Haga clic aquí para obtener información sobre Lifeline en español.

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We Connect Communications, Inc., through the Federal Communications Commission's (FCC) Lifeline Assistance Program, provides a cost reduction benefit on residential broadband and telephone services. You may qualify for the Lifeline Program if you or a member of your household participates in any of the following federal programs:

·         Supplemental Nutrition Assistance Program (Food Stamps/SNAP)

·         Medicaid

·         Federal Public Housing Assistance (Section 8 FPHA)

·         Supplemental Security Income (SSI)

·         Veterans Pension or Survivors Pension

·         OR you may qualify if your total household income is at or below 135% of the Federal Poverty Guidelines (see table below). [47 C.F.R. §54.409 (b)]

 

The current telephone service benefit is $5.25 for qualifying customers. Participants who subscribe to a broadband service that meets the minimum broadband standards will receive a $9.25 benefit each month. For this higher level of assistance, the FCC requires the Lifeline recipient to have broadband speeds of at least 25 Mbps downstream and 3 Mbps upstream. Exceptions to this minimum standard exist depending on the carrier’s service offerings and the broadband speeds available at the residence.

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We Connect customers may apply for Lifeline Assistance online using the Consumer Portal. Begin this process by visiting https://www.lifelinesupport.org/

Applicants may call or come by the Bruce Telephone Company office to receive help in completing a paper application which must be mailed to the Universal Service Administration Company. A Lifeline Assistance application is available at the below link. If someone you live with is already receiving a Lifeline benefit, you will be required to complete the Household Worksheet as well.